tdelegram
Control Rider
All,
Some of you have heard of or worked with the legendary Thermos Man in the past some of have not. I wanted to share my experience and post his contact information because of the customer service he provided me. For those that don't know Mike, he is the Ohlins guy for the US professional team race teams, you can also google him and find some cool youtubes and articles. I was having issues with my RC8 Ohlins fork bottoming out under hard braking and I contacted Mike he was aware of the issue with the stock FRGT valving and had a solution. After tearing down my forks he found that one of the legs was not working at 100% and corrected that, he also revalved and gave me and additional 10MM of fork travel so the bike will ride higher in the front which should increase braking stability. During the tear down Mike contacted me letting me know that my right fork leg had a scratch in the nitride coating, he first tried to sand and polish it out without any luck. He knew I was worried about seals wearing due to the scratch so he swapped out that lower tube with an identical new one he uses as a teaching teardown fork and didn't charge me for the new leg. Mike works on more than Ohlins so o would recommend that if you need a fork or shock service, re-valve, or re-spring contact him he's great to deal with. Finally, with shipping 10 day turnaround time!
Mike can be reached at:
Michael Fitzgerald <thermosman@gmail.com>
Thanks,
Tom
Some of you have heard of or worked with the legendary Thermos Man in the past some of have not. I wanted to share my experience and post his contact information because of the customer service he provided me. For those that don't know Mike, he is the Ohlins guy for the US professional team race teams, you can also google him and find some cool youtubes and articles. I was having issues with my RC8 Ohlins fork bottoming out under hard braking and I contacted Mike he was aware of the issue with the stock FRGT valving and had a solution. After tearing down my forks he found that one of the legs was not working at 100% and corrected that, he also revalved and gave me and additional 10MM of fork travel so the bike will ride higher in the front which should increase braking stability. During the tear down Mike contacted me letting me know that my right fork leg had a scratch in the nitride coating, he first tried to sand and polish it out without any luck. He knew I was worried about seals wearing due to the scratch so he swapped out that lower tube with an identical new one he uses as a teaching teardown fork and didn't charge me for the new leg. Mike works on more than Ohlins so o would recommend that if you need a fork or shock service, re-valve, or re-spring contact him he's great to deal with. Finally, with shipping 10 day turnaround time!
Mike can be reached at:
Michael Fitzgerald <thermosman@gmail.com>
Thanks,
Tom