I am not trying to be an A-hole here, but this is getting ridiculous. Mark Stern sent me a very short email asking me why I did not address my issue prior to my first track day w/ NESBA, which I signed up for a few day ahead of time and joined NESBA at the same time. My response was that I was to busy at work to afford the time and effort of attempting the near impossible task of reaching anyone at the NESBA office. I brought up my issue at the track day, and decided to just ride in beginner to avoid overcrowding an already full Intermediate class. At the end of the day I was told that I needed to bump up by some of the CRs and I was under the impression that that was what was going to happen.
Instead I have been ignored almost completely by NESBA and have recieved practically no customer service from these guys. Now when I want to sign up for an event that already has a full beginner class, has spots open for intermediate, and I was under the impression that I was to be bumped up. I get crapped on by the NESBA office. I am not trying to be a dick but I am obviously recieving mixed signals here and stuff said at a track day in no way seems to translate to the office here. The fact is, I just want to ride on this particular weekend, and I have already been told that I should bump up. Why is this become something so absurd that I don't even want to deal w/ NESBA anymore, if it were not for them doing a lot of the track days at my home track????
I am not trying to piss anyone off here, but no one will give me the time of day on a legitamate issue that I am dealing w/ here. All I am seeking is a phone conversation that would take 5 minutes or less w/ someone, instead it seems that I have been avoided and sent one line emails stating stupid responses as if I have a stupid issue, as if I am trying to waste someone's time. I am sorry, but this is some of the worst customerservice I have ever dealt with. The fact is, I can call up Team Promotion or Sport Bike Track Time and either have someone answer the phone or leave a message and get called back the same business day. NESBA does not seem to be willing to talk to anyone, and on the other thread someone has just expressed a similar complaint. I don't want to leave NESBA as I like the way you guys run your events, they are safe and I typically could have a good time w/ you guys. Not to mention that I like some of the people that ride with you guys as well, but this has reached point that is beyond my understanding as to why I have been treated this way. Can we grow up and have an adult conversation on the phone instead avoiding me???