Received 10-19-2010
Hello, Greg
Thank you for contacting us.
I wish I had an answer for you. I have not been BSing you or any of the members that I am in contact with about this refund issue, and no I don't believe you or anyone else is being ***** by NESBA.
Please don't take the language offensively, I am repeating your feelings not mine. I have been up front with you and all members about this issue, I am sorry you don't believe what I am saying I just pass on what I have been told.
Please feel free to contact us if you have any additional questions.
Please use this link to rate the response you received in this email.
Sincerely,
Bob O
---------------Original Message---------------
From:Gregory Chapman <
chappy8827@gmail.com >
Subject:Re: refund (LTK16105934192X)
Hi Bob,
I spent some time on the fourm today and see this is an ongoing problem (NO REFUNDS). I just see complaints, nobody coming back to say that all is well. Lets stop the bull **** and just tell us that we were ****** over by NESBA, so we can get on with our lives and hope to never to hear from or about NESBA again. I don't wish you guys well. One unhappy customer that would not ride you you guys again.
On Mon, Oct 11, 2010 at 8:38 AM, Gregory Chapman wrote:
Its been out of my account for almost 3 weeks (credits) that I know of. I own and run a business, if I ran mine the way these refunds are being handled I would be out of business.
On Mon, Oct 11, 2010 at 7:48 AM, NESBA Support wrote:
Reference number: LTK16105934192X Please use this ticket number in any correspondence with us.
Subject: refund
Hello, Greg
Thank you for contacting us.
I am sorry that the refunds are taking so long to get out. I looked at your account and the have been removed from there, which is a good sign that the refund is moving forward. I have not been told what the delay has been in getting them out to our members. I know they are taking an extremely long time and we appreciate the patients of the NW members.
Please feel free to contact us if you have any additional questions.
Please use this link to rate the response you received in this email.
Sincerely,
Bob O
---------------Original Message---------------
From:Gregory Chapman <
chappy8827@gmail.com >
Subject:Re: Acknowledge: refund (Ticket# LTK16105934192X)
LTK16105934192X
Here we are almost 3 weeks later and still no money in my account. Put my refund in my account this week or I will be in contact with my Attorney (Rober Over)
Greg Chapman
On Tue, Sep 21, 2010 at 2:57 PM, NESBA Support wrote:
Hello,
Thank you for contacting NESBA Member Services!
We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.
To help track your inquiry we have generated a reference number. Your ticket code is LTK16105934192X. Please use this code in any further communication.
====== Your Inquiry ======
Hi Bob,
I have been patient. it has been 4 day short of a month since you told me 2 - 3 weeks. Still no money in my account. I am running out of patients.
Greg Chapman
On Wed, Aug 25, 2010 at 6:09 AM, NESBA Support wrote:
Reference number: LTK16105934192X Please use this ticket number in any correspondence with us.
Subject: refund
Hello, Greg
Thank you for contacting us.
It usually take 2 to 3 weeks to run its course. I know one of the directors that do this is out of town this week so there might be a delay. but your refund is coming.
Please feel free to contact us if you have any additional questions.
Please use this link to rate the response you received in this email.
Sincerely,
Bob O
---------------Original Message---------------
From:Gregory Chapman <
chappy8827@gmail.com >
Subject:Re: refund (LTK16105934192X)
As of today's date I have not received my refund.
Greg Chapman
253-332-8827
On Wed, Aug 11, 2010 at 7:26 AM, NESBA Support wrote:
Reference number: LTK16105934192X Please use this ticket number in any correspondence with us.
Subject: refund
Hello, Greg
Thank you for contacting us.
I sent your request in for processing. Seeing that your invoice is less than 30 days old you should see the credit to your credit card.
Please feel free to contact us if you have any additional questions.
Please use this link to rate the response you received in this email.
Sincerely,
Bob O
---------------Original Message---------------
From:Gregory Chapman <
chappy8827@gmail.com >
Subject:refund
Hi Bob,
Per your request, this is my written request for the canceled event Pacific Raceway (September).
Thank you,
Greg Chapman
Member #53499
253-332-8827