Keebler__elf
New Member
Hello,
I am a member of Nesba, but this is the first time on the forum, as I just registered for it. I have been trying to reach the office in Mohnton, PA since Early Friday. I understand that people are busy, but the business hours on the site lists them M-F 9am - 5pm EST. Don't list these hours if you are never going to answer the phone. And please do not list these hours if you are not even in the office. What a joke.
The above complaining aside, I have had issues w/ the site since I purchased my membership. When I purchased my membership, I was only given the options of Beginner or Advanced. This was obviously a mistake in the website, as it should have listed Intermediate instead of Advanced. I am simply trying to get this corrected so that I can register as an intermediate. I have left multiple messages now on Nesba's phone in PA. Please contact me and help me correct this problem if you are capable. You can email me at JMGrafton@gmail.com Jgrafton@mcclone.net, or you can call me at work at 703-433-9406 or on my cell at 865-250-5382 and ask for Jason Grafton.
Ultimately, I am just disappointed in the lack of customer service all together. Thank you for your time reading this...
I am a member of Nesba, but this is the first time on the forum, as I just registered for it. I have been trying to reach the office in Mohnton, PA since Early Friday. I understand that people are busy, but the business hours on the site lists them M-F 9am - 5pm EST. Don't list these hours if you are never going to answer the phone. And please do not list these hours if you are not even in the office. What a joke.
The above complaining aside, I have had issues w/ the site since I purchased my membership. When I purchased my membership, I was only given the options of Beginner or Advanced. This was obviously a mistake in the website, as it should have listed Intermediate instead of Advanced. I am simply trying to get this corrected so that I can register as an intermediate. I have left multiple messages now on Nesba's phone in PA. Please contact me and help me correct this problem if you are capable. You can email me at JMGrafton@gmail.com Jgrafton@mcclone.net, or you can call me at work at 703-433-9406 or on my cell at 865-250-5382 and ask for Jason Grafton.
Ultimately, I am just disappointed in the lack of customer service all together. Thank you for your time reading this...